In an effort to expose scams, Debt Group USA updates our consumer protection webpage frequently, and provides new scam alerts that are active. In relevance to first article heading "Credit Counseling and Debt Management Scams" be advised: Debt Group USA nor our affiliates, accept upfront fee's for our service, payment for our service is rolled into your monthly payment and is disclosed verbally on a recorded, secure telephone line and in writing.
Resource: http://www.consumer.state.ny.us/pressreleases/default.htm
Unfortunately internet scams and other types of consumer frauds are revealed daily. To avoid these cons, consumers need to spot the warning signs of a scam.
One of the best ways to prevent falling prey to a scam artist is to learn more about specific schemes that are occurring today. On this page, the Consumer Protection Board will present news regarding ongoing scams.
For advice and other information regarding consumer scams, please visit the government links provided at the bottom potion of this page.
Recent Scam Alert
“Fiscal Crisis Watch List” For Consumers
The New York State Consumer Protection Board has placed the following on its “
Fiscal Crisis Watch List” for consumers.
Credit Counseling and Debt Management Scams
What to be wary of? Some
credit counseling and
debt management companies are charging high up-front or monthly fees, using pressure tactics for “voluntary contributions,” or failing to provide specific and upfront information about the services they provide unless consumers give personal financial information such as credit card and bank account numbers and balances. While reputable
credit counseling agencies can help consumers better manage their money, some
credit counseling services take advantage of people who are financially vulnerable.
Questionable Loans
What to be wary of? Legitimate credit and
loan opportunities are becoming more and more difficult to come by in these times of financial difficulty. While most loans are bona fide, consumers are warned to be careful about some tactics that can leave them vulnerable and even worse-off in the end. The CPB urges caution on the following two loans:
Payday Loans
What to be wary of? What to be wary of?
Payday loans, also called “
cash advance loans” are typically small ($100 - $500), short-term loans used to cover expenses between paydays. Interest rates on these loans may run as high as 400%.
Payday loan creditors will often offer to extend the time to repay the loan and take that opportunity to apply additional charges to the original loan, resulting in consumers falling even deeper into debt. Consumers should be sure they can repay these loans immediately, as they are not solutions to long-term financial problems. Further, consumers should not take the first loan offered, but are advised to shop around, ask questions and negotiate terms.
Home Equity and Debt Consolidation Loan
What to be wary of?
Home equity and
debt consolidation loans can leave consumers vulnerable to increased debt, possible foreclosure and the loss of their
home. Abusive lending practices associated with these loans include equity stripping.
Equity stripping occurs in various forms of complex business transactions. A common equity stripping tactic is for a company or "investor" to grant a
loan to a homeowner in exchange for the deed to their property. The homeowner is usually in or on the brink of foreclosure, and accepts the terms of the loan to stay in the property and pay "rent" as a tenant. However, the homeowner never pays down the mortgage and the property is stripped of any equity, leaving the homeowner vulnerable to eviction. Consumers are urged to check out loan institutions carefully, making sure banks are FDIC insured before taking a loan.
Work At Home Scams
What to be wary of? With unemployment on the rise, work-at-home scams are expected to increase. The CPB is urging consumers who receive offers to make “big money” while working from home to examine those offers carefully to be sure they know with whom they are dealing and get references and details before signing up. People should be especially cautious about unsolicited e-mail job offers as many of these are fraudulent and particularly skeptical of “envelope stuffing” schemes and offers providing payment in advance for work not yet performed. Once these “paychecks” are deposited, banking information becomes available to the alleged employer, who can deplete accounts. Additionally, many of these checks are fake, so consumers end up owing the bank for the full amount of the check deposited. The Federal Trade Commission (FTC) estimates that con artists pitching work-at-home schemes rake in more than $400 billion dollars a year.
Online Job Search Scams
What to be wary of? The CPB has noted an increase in the number of people conducting online job searches, and is warning consumers to be very suspicious of e-mail job offers looking legitimate but containing multiple grammatical and spelling errors, asking for personal information such as Social Security numbers or bank account information and requiring upfront processing fees for things like background checks as these can lead to identity theft. Particularly troubling for job hunters is a “Phishing scam” involving e-mails allegedly sent from websites where, after creating an account on sites like Monster.com or Careerbuilder.com, job hunters receive a response indicating a problem. These e-mails con readers into linking to a site, which then infects computers with viruses, worms and other harmful programs, leaving consumers without a job and without a functioning computer.
Investment Scams
What to be wary of? Consumers should carefully check all
investment opportunity offers they receive to be sure that the offer is not a “Phishing” scam. In this scenario, an e-mail may be received from an alleged financial advisor claiming to be from a reputable institution with which the consumer already does business. Consumers should not respond to unsolicited e-mails. In at least one documented case, the sender was actually a scammer looking to siphon off information to enable the direct withdrawal of funds from the consumer account.
Top Ten Ways For Consumers To Prevent Being Scammed
The CPB urges consumers to follow these tips to avoid schemes or scams.
GET INFORMATION UPFRONT AND IN WRITING and READ THE FINE PRINT.
ASK QUESTIONS about all offers received - - getting details on the terms, total price including any fees, interest rates, delivery dates for purchases, return or cancellation policies, and warranties for products and services. If it looks too good to be true, it probably is.
THINK CAREFULLY about every offer before accepting it. Take time to consider what you’re planning to do. Do not act in haste.
DO NOT let yourself be pressured into signing agreements. Make sure to
RESEARCH companies, the offers they provide and their privacy and security policies and practices, and assure that there is an actual office, not just a mailbox or a website. Make sure the phone number matches the address given.
NEVER DISCLOSE credit card, bank account or Social Security numbers to someone who contacts you by telephone or Internet. Be wary of offers requiring the return of information in the form of a questionnaire or survey.
USE CAUTION WHEN CONSIDERING A LOAN, making sure to shop for the lowest fees and penalties and to borrow only as much as can be repaid.
DO NOT DEPOSIT a check or money order that you receive from a work-at-home offer or a sweepstakes.
NEVER PAY AN UPFRONT FEE in order to collect a lottery or sweepstakes prize. If they ask you for money before you can collect a prize, then it’s a scam. As a rule, DO NOT PAY IN CASH.
KEEP
PAPERWORK, including copies of any complaints you file against a business. RECORD personal information using the CPB’s Personal Identification Documentation (PIDD) card. DO NOT CARRY
THIS CARD WITH YOU, but store it in a safe place where it can be accessed should your wallet or personal information be misplaced or stolen.
PASSWORD-PROTECT ACCOUNTS including financial and utility accounts and vital personal records using complex Personal Identification Numbers (PINs). Don’t share these numbers.
CHECK YOUR
CREDIT REPORT for fraud regularly through the three major credit reporting companies: Experian, Trans-Union and Equifax.
Additional resources are available on the CPB website at www.nysconsumer.gov. Consumers are encouraged to immediately report unscrupulous activities to the CPB using the online Consumer Complaint Form found at
www.nysconsumer.gov. Consumers without access to the Internet may call the CPB’s toll-free hotline at 1-800-697-1220.
The CPB, established in 1970 by the New York State Legislature, is the State's top consumer watchdog and think tank. The CPB's core mission is to protect New Yorkers by publicizing unscrupulous and questionable business practices and product recalls; conducting investigations and hearings; enforcing the Do Not Call law; researching issues; developing legislation; creating consumer education programs and materials; responding to individual marketplace complaints by securing voluntary agreements; and, representing the interests of consumers before the Public Service Commission and other State and federal agencies.